FAQs

How can I contact Mama Movement?

You can email us at support@mamamovement.store where our customer service team will be happy to help you with whatever you need!

 

Do you ship worldwide?

Yes

  

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

 

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

 

How long will it take to receive my order?

Please allow an average of 2 working days for the production of your apparel, and an average of 4-8 working days for delivery if you are in USA.

 

What if I don't receive my order?

Please contact us on support@mamamovement.store and our team will happily investigate the matter.

 

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.